سياسة الاستبدال والاسترجاع

Return and Exchange Policy We at Saudi Perfume Arts Store consider the importance of a satisfying shopping experience for our customers, and therefore our store guarantees that all products are new, unused, and undamaged. 1. Return and Exchange: - Based on consumer protection law, the exchange or return of cosmetics or care products is prohibited to ensure everyone's safety. The store policy states that no product can be returned after it has been opened and used by the customer. - If the order arrives damaged or the wrong item was requested by the customer, the customer has the right to return the order, and Saudi Perfume Arts Store bears all shipping costs, provided that the customer contacts customer service via the following number (0504137737) within a maximum of three days from the date of receipt of the order. 2. Order Cancellation: - The customer can cancel their order if it has not been shipped yet. If it has been shipped, the customer is subject to the above return and exchange policy.